FAQs
What type of electrical work does South Star Electrical cover?
The good news is South Star Electrical covers ALL types of electrical works. This includes all types of residential applications including data cabling, NBN Cabling and outdoor lighting. We also cover all commercial, including office fit outs, retail fit outs, data and MDF works, power upgrades and all lighting upgrades.
How much will my job cost?
We know that giving you an accurate price, is what makes the difference between South Star Electrical and your average electrician. South Star Electrical offers accurate upfront quotes, when we have viewed and assessed the job on site. To get an accurate price on your job, just call 0432 864 163 to book a time that suits you.
What areas of Melbourne do you service?
The good news is, South Star Electrical now services most of Melbourne Metropolitan Areas
How quickly can you get out to my job?
If it is urgent, South Star Electrical has an expert term of same day emergency electricians who can usually get to you within 2 Hrs. If your job is not urgent, we have great flexibility with our availability, and will always do our best to arrive at a date and time that suits you.
What is your hourly rate?
An hourly rate is not indicative of the end price of the job. South Star Electrical believe that to offer complete pricing transparency, we need to provide the complete job pricing. So therefor we have honed and developed accurate job pricing over time, as opposed to hourly pricing. This final price includes all labour and materials allocated to the job, and is the end price, no hidden extras.
This gives our customers piece of mind, and always allows us to work within our customers budget.
What sort of guarantee do you offer?
South Star Electrical offer a lifetime guarantee on all our workmanship. We also only supply and install quality products and materials, that are covered by minimum 12-month Original Manufacturer Warranties, and in many cases in home replacement warranties. You can rest assured you are getting a professional service and premium products when you contract South Star Electrical.
What can I do if my safety switch trips?
This means that the switch has detected a fault in the electrical system. In some cases a safety switch can be reset depending on the type of fault detected. You should never attempt to continue resetting the safety switch as it can affect the operation of the device if a future fault was to occur. The cheapest and easiest way out is to call an electrician to diagnose. Safety switches are a must have, if you suspect your switchboard has not been fitted with one of these, you should make contact with an electrician as soon as possible.